Shipping Policy -

🚀 Your One-Stop Hub for E-Commerce Success & Digital Growth 🌍💰

Thank you for choosing Subham Sales Corporation for your e-commerce and digital needs! We are committed to ensuring that your orders are delivered in a timely and secure manner. Please read our Shipping Policy carefully to understand our shipping processes, timelines, and terms.

📍 Company Details:

Trade Name: Subham Sales Corporation
Phone Number: +91 06724-223588
Email: supports@softlydigital.com

Email: supports@Subhamsales-e-commerce-hub.com
Address:
Subham Sales Corporation,
Plot No-373/89, 2nd Floor, Charipolia Market,
Jagatsinghpur-754103, Odisha (India)
GSTIN: 21ALJPB2779B1ZM
MSME Number: UDYAM-OD-12-0012711
Trademark: Subham Sales Corp KB TM

📦 Shipping Policy Overview

At Subham Sales Corporation, we specialize in digital products and e-learning courses, along with a range of professional services. Since most of our offerings are instant digital downloads, shipping is applicable only to physical products (if any). Below are the details regarding how we handle shipping for different product categories.

🚀 Digital Products & E-Learning Courses

For digital products such as e-books, online courses, and digital software, delivery is instantaneous and occurs via email or direct download links upon successful payment confirmation.

📩 Delivery Method: Direct email or account-based access.
⏳ Delivery Time: Instant (within a few minutes).
📌 No Physical Shipment Required: You do not need to wait for a physical delivery!

🔹 If you do not receive your digital product within 30 minutes of purchase, please check your spam/junk folder or contact us at supports@softlydigital.com.

📦 Physical Product Shipping (If Applicable)

For any physical products listed on our platform, we ensure a secure and efficient shipping process. Below are the details:

🌍 Shipping Destinations

We currently ship to all regions within India. International shipping options are not available at this time. However, if you are an overseas customer interested in our services, please contact us for potential solutions.

⏳ Processing Time

Order Processing: Orders are typically processed within 1-2 business days after payment confirmation.
Order Cut-Off Time: Orders placed before 3:00 PM IST will be processed the same day, while orders placed after this time will be processed the next business day.
Weekend & Holiday Processing: Orders placed on Sundays and Public Holidays will be processed the next working day.

🚚 Estimated Delivery Time

Standard Shipping: 5-7 business days.
Express Shipping (if available): 2-4 business days.
Remote Areas: Delivery to remote or rural locations may take 7-10 business days.

📌 Note: Delivery times are estimates and can vary based on your location, courier partner efficiency, and unforeseen factors such as weather disruptions or national holidays.

💰 Shipping Charges

Orders above ₹999 qualify for free shipping.
Orders below ₹999 may incur a nominal shipping fee of ₹49-₹99, depending on the product size and location.
Express shipping (if available) will have an additional charge, which will be displayed at checkout.

📦 Order Tracking

Once your order has been shipped, you will receive an email/SMS notification containing your tracking number and the name of the courier service. You can use this tracking number to monitor the status of your shipment.

Tracking Link: Provided via email/SMS after dispatch.
Courier Partners: We use trusted carriers like Ship rocket, Delivery, and E-Com.
Delayed Shipment? If your order hasn’t arrived within the expected timeframe, please reach out to us at supports@softlydigital.com with your order ID.

🚚 Order Issues & Shipping Restrictions

❌ Incorrect Address Policy

It is the customer’s responsibility to ensure that the shipping address provided is accurate. If an order is returned due to an incorrect or incomplete address, reshipping charges will apply.

⏳ Delay Due to Unforeseen Events

We strive to deliver your order as per the estimated timelines. However, certain situations may cause delays, such as:

Natural calamities (floods, earthquakes, etc.)
Strikes or lockdowns
Courier delays beyond our control

If there is an unavoidable delay, we will keep you updated via email/SMS.

🚫 Non-Delivery Areas

We do not ship to PO Boxes, military camps, or highly restricted areas. If you are unsure whether your location is serviceable, please contact us before placing your order.

📌 Cancellations & Modifications

Order Cancellation: Orders can be canceled with in 10 Days of Parcel received.
Order Modification: Address changes or modifications are possible within 12 hours of placing an order. After this period, we cannot guarantee changes.
Refund Policy: Please refer to our Refund & Return Policy for details on returns and refunds.

❓ Frequently Asked Questions (FAQs)

1️⃣ How do I know my order has been shipped?

You will receive an email and SMS confirmation with a tracking number once your order is dispatched.

2️⃣ Do you offer international shipping?

Currently, no. We only ship within India.

3️⃣ What if my package is lost or damaged during transit?

In the rare event of damage or loss, contact us within 48 hours of delivery. We will investigate the issue and provide a suitable resolution.

4️⃣ Can I change my shipping address after placing an order?

Yes, but only within 12 hours of placing the order. After this, changes may not be possible.

5️⃣ What happens if I enter the wrong shipping address?

If an incorrect address is provided, the package may be returned to us. You will be responsible for any reshipping charges.

📞 Need Help? Contact Us!

We are always happy to assist you! For any shipping-related concerns, feel free to contact us:

📧 Email: supports@softlydigital.com

📧 Email: supports@subhamsales-e-commmerce-hub.com

📞 Phone: +91 06724-223588
📍 Address: Subham Sales Corporation, Plot No-373/89, 2nd Floor, Charipolia Market, Jagatsinghpur-754103, Odisha (India)

Thank you for shopping with Subham Sales Corporation! 🎉 Your trust is our priority, and we’re committed to delivering the best service possible.

🚀 Your One-Stop Hub for E-Commerce Success & Digital Growth! 🌍💰

Disclaimer:

The information provided on this website, subhamsales-e-commerce-hub.com, is for general informational purposes only. While we strive to keep the information up-to-date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, or services featured on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.